Location independent voice services for hot deskers, home workers and people on the move with built in business continuity

Reduce costs

Flexible working reduces office overheads, travelling costs and even benefits the environment. Companies are discovering that home working especially improves staff retention, reduces recruitment and training costs, and keeps other staff overheads to a minimum. BT SmartNumbers provides the business class voice services from the network and requires no new equipment – ensuring a fast time to benefit. The service is available on BT OneBill for clarity and control over billing.

Improve collaboration

Subscribe to BT SmartNumbers for flexible working and you open up a new world of collaboration. Virtual teams can collaborate across the country and across the world with greater efficiency than is possible using traditional communications services. Powerful real-time presence and unified communications services can also break down old barriers between staff, suppliers and customers.

Ensure compliance with new legislation

Whether it's for compliance with the 2003 Employment Act, or to achieve corporate policy around work/life balance, organisations are rapidly adopting home working and other flexible working practices to reduce costs and increase loyalty.

Service management and reporting

BT SmartNumbers service users can manage and fine tune the service from any location and without the need for any special equipment. Service reporting is provided to each user through online monitoring screens and to managers through comprehensive management information (MI) reports.

About BT SmartNumbers

BT SmartNumbers next generation voice services provide Flexible Working, Virtual Contact Centre and Business Continuity managed solutions across any combination of fixed, mobile or IP networks (PBX, PSTN, Mobile, Featurenet, Hosted Voice and VoIP networks).