Solutions
Most of the 5,000 customers who have purchased BT SmartNumbers have done so to address specific business problems around corporate communications and messaging. These issues could be to transform their IT helpdesk into a customer-facing service-centre, or addressing issues around business continuity and compliance. In order to address a variety of business requirements, BT and its partner Resilient Networks plc have tailored the extensive capabilities of BT SmartNumbers to create a series of solutions.
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- Flexible Working
- Make the world your virtual office as you touch-down anywhere but are always connected to your corporate phone & messaging systems
- Business Continuity
- Ensure business continuity and compliance with our range of sophisticated voice continuity solutions
- Virtual Contact Centre
- Whether you're a small internal helpdesk or a 300 person contact centre, reduce costs and drive efficiency with our contact centre on-demand
- Enterprise Voicemail
- Extend your corporate voice-messaging infrastructure to encompass mobile, home and fax-to-email services
- Calls to Store
- Extend your corporate voice-messaging infrastructure to encompass mobile, home and fax-to-email services
- Pandemic Prepardness
- Protect your business against the threat of a pandemic with our range of sophisticated voice continuity solutions
- Virtual Branch Switchboard
- Whether you're a small internal helpdesk or a 300 person contact centre, reduce costs and drive efficiency with our contact centre on-demand
- Store Broadcast
- Extend your corporate voice-messaging infrastructure to encompass mobile, home and fax-to-email services
- Relationship Managers
- Make the world your virtual office as you touch-down anywhere but are always connected to your corporate phone & messaging systems
These solutions work across any combination of network, including legacy, VoIP, mobile, Featurenet and BT Hosted Voice.