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Direct Connect
Available to BT ISDN30e, ISDN30 and Hosted Voice customers, Direct Connect provides equivalent capabilities to that provided by the Proactive Recovery service, but eliminating call delivery charges.
The service enables you to connect your corporate-wide voice network directly to the core BT network. Your business telephone numbers are elevated away from the local exchanges into the core network, removing geographic number and capacity limitations associated with delivering calls to your corporate voice network via local exchanges.
It provides enhanced resilience and flexibility in how and where you receive your incoming calls:
- Calls made to your numbers are routed from the BT core network directly to your corporate network via network termination units (NTUs).
- Calls are presented to your corporate network as Euro ISDN, DPNSS or DASS2.
- Call routing and distribution is based on business rules, with no call delivery charges.
- Calls can be delivered to any location with automatic failover to other sites or locations.
- The service can scale according to business requirements and will load balance calls across NTUs.
The service mitigates the risk of call failure and provides resilience across all your geographic number ranges.
Availability
BT Voice Continuity is available for all UK based businesses subject to survey.
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