News
Teamphone announce SmartNumbers Version 11.08
London, England. January 2005
Teamphone today released Version 11.08 of the Teamphone SmartNumbers server, the hosted-platform for advanced on-demand telephony solutions. Amongst the products new features, 11.08 includes:
- Improved billing flexibility
- Outbound class of service
- Significant Contact-Centre Improvements, including statistics, queue management and enhanced ACD logic
- Enhancements for Mobile phone users
- Provisioning API extensions
- System Infrastructure improvements
“11.08 marks an important upgrade both for Teamphone SmartNumbers On-Site customers and our On-Demand platform,” said Suresh Rasakulasuriar, VP Engineering at Teamphone. “This release provides even greater resilience and platform scalability, and demonstrates that we listen carefully to the needs of our customers involve them closely in the product management and development process.”
About Resilient Networks plc
Resilient Networks plc are a European market leader in deploying next generation voice services across any network. Over 250,000 subscribers use SmartNumbers across 5,000 major corporations for solutions including Flexible Working, Business Continuity, Virtual Call Centre and Premium Customer Service.
Organisations such as the UK Ministry of Defence, Barclays Bank, HSBC, BT, Prudential, Lloyds TSB, Regus and many others rely upon SmartNumbers for business-class telephony solutions. More information can be found at www.btsmartnumbers.com and www.resilientplc.com