News & Press Releases
2005 Archive
October
Teamphone to present at European launch of Salesforce Service & Support 2.0
Teamphone is pleased to announce that it has been asked to present at the European launch of Salesforce Service and Support 2.0 in London on October 18th. This event is being held at the Four Seasons Hotel in London's Park Lane from 9am - 3pm, and forms part of a global programme of initiatives to launch the brand new version 2.0 of what was previously known as Supportforce.
August
WPP Group go live with SmartNumbers Business Continuity
Teamphone is pleased to announce that Mediaedge:cia, part of the WPP Group, has successfully gone live with the SmartNumbers Business Continuity solution. Mediaedge:cia are one of the largest communication planning and implementation businesses in the world, with 199 offices in 79 countries, 4,000 staff and more than $15bn in billings.
July
Microsoft UK adopts flexible working practices with Teamphone SmartNumbers
Teamphone is pleased to announce the Microsoft is now fully live and operational with Teamphone SmartNumbers for Flexible Working. Flexible working is embedded in the culture at Microsoft UK. In a company whose products are all about mobility, sharing and collaboration, it seems appropriate the working practices and culture operate on the same principles.
June
BT cuts building costs by £330m per year
BT has demonstrated its continued commitment to improving customer service and business efficiency by upgrading and implementing Teamphone to a total of 13,500 of its employees. With each permanent desk space removed, saving an average of £6,000 per year, organisations are keen to find a way of implementing flexible working.
March
Allied Irish Bank Group complete country-wide rollout of SmartNumbers
Allied Irish Bank Group (AIB Group) today announced the completion of a country-wide deployment of SmartNumbers for Premier Customer Care across 42 branches in the Republic of Ireland and Northern Ireland, both through it's AIB and First Trust Bank divisions.
Pirelli drives IT Support Communication to a single point with BT SmartNumbers
Pirelli is a world leader and innovator in the key markets of tyres, energy and telecom cabling. The company's UK IT support team, based at Pirelli UK Tyres headquarters in Burton on Trent, serves this office, two Pirelli tyre manufacturing sites and 65 Central Tyre retail tyre depots across the UK.
January
Teamphone announce SmartNumbers Version 11.08
Teamphone today released Version 11.08 of the Teamphone SmartNumbers server, the hosted-platform for advanced on-demand telephony solutions.