News & Press Releases
2004 Archive
December
Teamphone achieve ISO 9001:2000 TickIT accreditation for total quality management
Teamphone Ltd, the leader in Advanced Business Telephony On-Demand is proud to announce that today it has recieved certification to the ISO 9001:2000 quality assurance model.
October
BT Contact Central to embed SmartNumbers to power cost and service metrics with full-function multimedia CRM solution On Demand
BT Contact Central OnDemand and Teamphone today announced a major OEM partnership for the integration and distribution of BT SmartNumbers as an integrated component of BT Contact Central OnDemand.
September
BT Business to fulfil 'My Customer Promises' for enhanced customer care with BT SmartNumbers
Teamphone today announced that BT Business has selected BT SmartNumbers as their platform on which to deliver Promise 2 of their "My Customer Promises" commitment.
August
UK's largest home-working contact-centre adopts Teamphone Virtual Contact Centre solution
Vertical Group - the largest home-worker contact-centre network in the UK, today announced their deployment of the Teamphone Virtual Contact-Centre Solution. The solution will initially be deployed for over 400 home-based agents serving their customers in the travel sector, but will shortly be available to customers across all sectors.
July
Major High-Street Bank selects SmartNumbers Flexible Working solution as standard for new HQ operations
Teamphone are pleased to announce that a major high-street bank has selected Teamphone SmartNumbers Flexible Working solution as their standard for flexible working across their new headquarters building in Canary Wharf.
May
Teamphone extends leadership in Advanced Business Telephony On Demand with announcement of several important customer wins
Teamphone are pleased to announce a number of important additions to its growing customer list, and further endorsement of its portfolio of advanced business telephony solutions on demand.
April
Regus extends advanced flexible working and hot-desking solution to clients through partnership with Teamphone
In a major partnership with Teamphone, Regus is pleased to announce the immediate availability of Regus SmartNumbers, the very latest in advanced business telephony solutions for their thousands of corporate clients.
March
Business Link to deploy SmartNumbers for Business Continuity and Business Continuity
Business Link Wessex have formed a 'Business Protection Team' and implemented an emergency service, using SmartNumbers, which provides a single emergency number that staff call in the event of any crisis.
February
BT Wholesale announces partnership to provide wholesale distribution of SmartNumbers to major European telcos.
BT Wholesale today announced the launch of SmartNumbers, a business-class white label offering which allows telecommunications companies and service providers to supply its business customers with 'virtual phone numbers' - telephone numbers, voicemail and Automatic Call Distribution (ACD) services not linked to any physical location.