News
BT smartnumbers joins CSARN
28 June 2010: To demonstrate a continued commitment to helping organisations strengthen their business continuity plans, Resilient Networks, the people behind smartnumbersTM, is pleased to announce membership of City Security and Resilient Networks (CSARN) the UK's leading business security and resilience network.
City Security & Resilience Networks (CSARN) Conference sponsorship
7 May 2010: BT smartnumbers is conference sponsor for CSARN Wales, due to be held at the Millenium Standium, Cardiff, on the 26th January.
Voice service delivery can speed business transformation and reduce costs.
April 2010: In this year’s Spring issue of the Central Government Procurement Review, David Collins argues that a well thought through approach to voice service delivery can speed business transformation and reduce costs.
Emergency Planners highlight the need for improvements to voice services
Conference - 22 February 2010: BT SmartNumbers today announced the results of a survey amongst emergency planners who attended the recent Civil Contingencies 2010 Conference. The results highlight the disruption to public services caused by the recent severe weather. It also signals the need for improvements to how voice services are delivered to ensure continuity when workers are unable to reach their normal place of work.
Business Continuity and Disaster Recovery in the Financial Services Sector
Conference - 28/29 January 2009: The credit crisis is without doubt the biggest test of business continuity and disaster recovery planning that financial institutions have faced in living memory. Find out what lessons learnt from the current crisis will have to be integrated into business continuity plans in the future.
BT invites you to its 'Building Risk Resilience Cost Effectively' event
Executive briefing - 1 December 2008: Can you show your customers and shareholders that your organisation is resilient enough to survive the unexpected? Spend the day with a team of the UK’s leading business continuity specialists and hear how the companies who are reaping the biggest rewards are those who have not lost sight of the basic principles of Business Continuity Management (BCM).
Voice Continuity Directed Recovery Demo
Online demo: A 5 minute flash presentation which demonstrates how Directed Recovery keeps the voice networks running in a disaster situation is now available. Find out how Voice Continuity can protect your organisations's revenue and reputation even during a crisis.
BT a continuity finalist
April 2008: BT is on the shortlist for two accolades in a prestigious annual awards scheme organised by the bi-monthly Continuity Insurance and Risk (CIR) journal.
BT launches 'Voice Continuity" - New service safeguards voice networks in emergency situations
February 2008: BT today announced the launch of Voice Continuity, a new family of business continuity services, designed to keep voice networks running in case of a disaster situation. The solutions ensure that in any circumstances, calls to employees will always be delivered, no matter where they may be located.
Smart Move for ISIS Equity Partners
October 2007: ISIS Equity Partners has signed with BT SmartNumbers and Hosted Voice for its telephony, saving the company space, money and management overhead and bringing them first class business continuity.
BT SmartNumbers service supports Emergency Volunteers
July 2007: BT today announced that it will be improving the communications of the First Aid Nursing Yeomanry (Princess Royal’s Volunteer Corps), affectionately known as the FANY, with its BT SmartNumbers service. BT SmartNumbers will provide the FANYs dispersed teams of female volunteers with greater security and ensure they are more responsive in crisis situations.
Crisis management: communications is strength
May 2007, Andrew Bale, Chief Operating Officer of Teamphone, the next-generation voice service provider and BT partner, argues that you can plan for the unforeseen, and explains why voice continuity is vital to any disaster response.
Older releases
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December 2006
Pan-European Virtual Contact Centre solution for BEA Systems Customer Support Desk -
October 2006
Travel West Midlands expands its BT SmartNumbers service -
September 2006
Ten top telephony tips for more effective flexible working -
August 2006
UK businesses are failing to develop adequate business continuity plans for phone services, claims Teamphone -
July 2006
Future Travel nominated for ‘Best Use of Technology’ award -
May 2006
WPP Group go live with SmartNumbers Business Continuity -
March 2006
CO-OP Travel creates UK's largest Virtual Contact Centre -
February 2006
BT launch FeatureNet SmartNumbers
