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About BT smartnumbers
BT smartnumbers delivers cloud based communication services that provide greater flexibility and resilience to where and how your people work.
BT smartnumbers services have been widely adopted across both public and private sectors to increase agility, ensure business continuity and improve customer experience.
Resilient and flexible communications services for the enterprise
BT smartnumbers help address a broad range of business problems including how to:
- Minimise disruption to services when relocating large numbers of staff
- Simplify how workers on the move stay in contact from any location
- Improve collaboration and productivity across dispersed virtual teams
- Improve call handling across the entire estate
- Realise efficiency and cost savings by greater centralisation and control
All our services are delivered on demand. They are built according to your business processes and can scale according to need. The services are delivered across any combination of network whether fixed, mobile, BT Featurenet, BT Hosted Voice, or IP.
BT smartnumbers is mostly used by Microsoft consultants, who spend a lot of their time on the road, and working at client sites. Our engineers working at client sites may be there for a week or more testing programmes, integrating systems and so forth. So their phones are simply directed through to them, wherever they are.
— Nick Wills, Head of Property and Facilities, Microsoft UK
