About BT SmartNumbers

BT SmartNumbers help organisations with a dispersed workforce gain competitive advantage by deploying location independent next generation voice services. BT SmartNumbers is a portfolio of on-demand telephony services that provide solutions for flexible working, business continuity and virtual contact centres.

BT SmartNumbers provides businesses in all industries with the communication facilities that they need to be competitive in today’s challenging environment. It provides significant benefits to their employees, reducing the need to travel and encouraging more flexible working environments.

It is supplied as a total managed service, and works across legacy PBX, PSTN, mobile, Hosted Voice, VoIP and 21CN networks, delivering a consistent platform of application capability that works with your current telephony infrastructure and also protects this investment as you eventually migrate to IP telephony.

The service is a mature, well proven technology and is used by key customers including a number of high street banks and financial institutions, the Ministry of Defence and internally within BT.

Diagram of BT SmartNumbers solutions

You can find out more about these specific solutions by visiting their respective description pages, above.