SmartNumbers

BT
  • Home
  • News
  • Solutions
  • Case studies
  • Products
  • About
  • Contact

Access my services

Options

Contact us to find out more

To learn more about BT SmartNumbers contact us or call:

020 3162 3030

Are you prepared for a pandemic?

Protect your business against the threat of a pandemic with our range of sophisticated voice continuity solutions

Read more

Protect your Revenue and Reputation

SmartNumbers is helping organisations of all sizes protect their revenue and reputation with our new Voice Continuity solutions.

Read more

Solutions for Financial Sector

Find out about our range of innovative solutions designed for Financial Institutions providing premier customer care.

Read more

Customer Case Study

BEA

Find out how SmartNumbers helped BEA.

Read more

Next generation voice services on demand

SmartNumbers makes sound business sense. Organisations can quickly gain competitive advantage with improved business agility and business continuity. SmartNumbers next generation voice services deliver real Voice Continuity, Flexible Working and Virtual Contact Centres across any combination of fixed, mobile, Hosted Voice or IP networks.

Read more
  • Agility
  • Continuity
  • Convergence
agility

Drive Business Agility

SmartNumbers provides new flexibility for business managers to make more efficient use of offices and people. Spreading calls across counsellors, specialist and agents, in the office, home and abroad, cuts costs and improves service. SmartNumbers empowers business managers to monitor customer service levels across the country and across the world.

Read more
continuity

Assure Voice Continuity

SmartNumbers protects your revenue and your reputation with real voice continuity. From fire and floods to bombs and bugs, even if your offices have been evacuated, customers get the same familiar voice, business as usual, wherever your staff are.

Read more
convergence

Simplify Convergence

SmartNumbers simplifies and de-risks the introduction of next generation VoIP networks. Users enjoy the same familiar service before, during and after the introduction of a new corporate network . reducing the time to benefit, reducing training costs, reducing risk and reducing costs.

Read more

Latest News

  • BT smartnumbers joins CSARN the UK’s leading business security and resilience network - June 2010
    To demonstrate a continued commitment to helping organisations strengthen their business continuity plans, Resilient Networks, the people behind smartnumbersTM, is pleased to announce membership of City Security and Resilient Networks (CSARN) the UK’s leading business security and resilience network.
  • City Security & Resilience Networks (CSARN) Conference sponsorship - May 2010
    BT smartnumbers is conference sponsor for CSARN Wales, due to be held at the Millenium Standium, Cardiff, on the 26th January.
  • Voice service delivery can speed business transformation and reduce costs. - April 2010
    In this year’s Spring issue of the Central Government Procurement Review, David Collins argues that a well thought through approach to voice service delivery can speed business transformation and reduce costs
  • Emergency Planners highlight the need for improvements to voice services – 22 February 2010
    BT SmartNumbers today announced the results of a survey amongst emergency planners who attended the recent Civil Contingencies 2010 Conference. The results highlight the disruption to public services caused by the recent severe weather. It also signals the need for improvements to how voice services are delivered to ensure continuity when workers are unable to reach their normal place of work.
  • Civil Contingencies 2010 - 26 January 2010
    How can your organisation better protect large numbers of staff and continue to communicate during disruptive events? At Civil Contingencies 2010 Andrew Bale, COO, joins other prominent speakers to explore the challenges which resilience professionals have faced and will continue to encounter in preparing for, and responding to major disruptions.
  • December 2009
    A 5 minute flash presentation which demonstrates how Directed Recovery keeps voice services running in a disaster situation is now available. Find out how Voice Continuity can protect your organisation's revenue and reputation even during a crisis.
  • December 2009
    Nigel Dean, previously Head of Health Sector Development at 02, has joined the SmartNumbers team as Head of Health Sector sales.
  • Mobile Working in Local Government - 10 November 2009
    Legal obligations to provide home/flexible working, financial drivers to reduce property costs and a desire to better support the environmental by reducing carbon footprint are all drivers for increased adoption of SmartNumbers in Government.
Accessibility Statement • Privacy policy • Sitemap © 2009